Dream AV's terms and conditions

1. Pricing
All prices quoted are exclusive of VAT unless stated, which will be added at the time of invoicing at the appropriate rate.

2. Credit Period
Goods are provided on cleared funds (cash, cheque or credit/debit cards) with order terms, unless a credit account has been established. All credit account invoices are payable net 28 days following invoice date.

3. Delivery
You/the customer take full responsibility for the goods once they have been delivered and signed for. Before goods are signed for it is important that they are checked for any signs of exterior damage, you are signing to say they are delivered undamaged. In the event that the goods are signed for unchecked or you suspect there may have been damage during transit, this should be noted on the carriers delivery documentation at the time of signing.
If the goods are found to not be fully functional when first used and within 5 days of delivery, this is termed “dead on arrival” and will be swapped out within a reasonable time period.

Dream AV should be notified if items are required to meet a certain deadline and are otherwise unwanted, so that we can request that the buyer pays for a timed delivery service (before noon, pre 10am etc), this acts as a fail safe against any delays in our couriers service and allows time to solve any delay issues.

All deliveries quoted on this website is a standard next working day delivery (Monday~Friday between 8:00 ~ 5:00) if you require a timed or special delivery then please enquire first before placing an order.

4. Ownership of Goods / Retention of Title
The goods shall remain the property of Dream AV until paid for in full by the Customer. The Customer agrees not to dispose or sell the goods to any other party until payments has been made in full to Dream AV. Should payment of the amount owing not be made when due, Dream AV reserves the right to remove and repossess the goods (and for that purpose shall be entitled to enter upon premises occupied by the Customer) in addition to exercising such other rights or remedies as may be conferred by law. In the event that goods are recovered in this manner, it is agreed that the Customer will accept an invoice for an amount equal to the normal hire charge for the period from the delivery date to the date of such repossession, such amounts being payable in full forthwith.

5. Consequential Loss or Injury
Dream AV shall not be liable to the Customer for any personal injuries, loss of profit, or any other indirect or consequential damage or loss attributable to defects in the goods or otherwise in relation to the performance of this contract. Furthermore the Customer shall indemnify Dream AV against any claims for such damage or loss made against Dream AV by any third party.

6. Warranty
The terms of the manufacturer’s warranty on goods sold will be stated at the time of sale if required. 'Return to Base' warranty does not cover cost of transportation to the designated repair location, nor does it include a replacement unit whilst the repair is undertaken.

7. Projector Lamp units
For equipment sold, lamp units are the responsibility of the customer and are not covered by the standard warranty issued with the projector and are covered by a seperate lamp (usually 90 days from date of purchase) warranty that reflects the lamps consumable nature.